Client Lounge

Welcome

Welcome to your personal client portal! Thank you for trusting me as your family photographer. It's a great honour and I can't wait to meet you all.

This is your go-to space for everything you need to make your session perfect-- It is designed to help you plan the perfect session, from choosing the ideal location to selecting the perfect wardrobe and props.

I’ll guide you through every step to ensure your experience is seamless, fun, and tailored just for your family. and then whether you’re looking for timeless portraits or custom artwork to cherish, we’ll make your vision come to life together.

So grab a drink and have a scroll around. However should you have any questions or are finding it difficult to find some information please do not hesitate to pick up the phone and give me a call, I'd love to chat. 

Paula x


Important Information

Photographers Location

Springfield, QLD

Photographers Contact Details

Photographers Contact Details

Paula Pike
Ph: 0490 062 920
E: paula@paulajanephotography.com.au

In case of emergency

In case of emergency

If you have an emergency on the day of your photo shoot and cannot make it to your appointment, please text me (Paula) on 0490 062 920 at your earliest convenience. 

Bad Weather

Bad Weather

If your photo shoot is being held outdoors I will check the weather first thing in the morning. I’ll contact you via phone or text to cancel if need be and will organise to reschedule for you, or arrange to move it to a in home session if you prefer.

There are no rescheduling fees if cancelling due to bad weather.

Rescheduling

Rescheduling

If for any reason you need to reschedule please notify me as soon as possible.

Photography Sessions can be rescheduled one (1) time at no cost. Additional reschedules are charged at $50 per date change. 

Rescheduling due to weather will not incur charges.

Newborn sessions may need to be rescheduled due to babies behaviour/comfort, if this is the case there is no charge to reschedule, and we will work with you to book a new session date. 

What Happens Now

Check Your Emails

Enjoy your Photoshoot

Book a Viewing Appointment

Receive your Artwork

Between now and your shoot we will be sending you a few emails about preparing for your session, as well as an email reminder the week your session takes place.

Have fun creating precious memories together as a family.

Our photoshoots are relaxed fun sessions where we will cuddle and play to get natural expressions.

Around two weeks after your session we will be in touch to book a viewing appointment.
This is where you will get to see your photos and order any you may wish. We'll help your select the perfect images for your home or album, so you can enjoy them everyday

Pick up your artwork

If we are designing albums for you, you will be sent a proof to approve before it goes to the printers. For all other products we will get these ordered, packaged and be in touch to deliver them to you. All you then have to do is hang them on the wall and love them.

NEWBORN

FAMILIES

Preparing for your Session

Please click on your booked session type below to see how to prepare for your photoshoot

NEWBORN

FAMILIES

Preparing for your Session

Please click on your booked session type below to see how to prepare for your photoshoot

NEWBORN

FAMILIES

Preparing for your Session

Please click on your booked session type below to see how to prepare for your photoshoot

Day Before Your Session

  • Don’t schedule vaccinations the day before your session!
  • If you are breastfeeding don’t try any new foods, and avoid anything gassy that might upset baby’s tummy
  • If you can, tire baby out with stimulating activities so they will want to sleep the next day

Morning of Your Session

  • If you wish to have baby dressed in any particular outfit for family photos, bring baby dressed in that outfit. If you wish for us to wrap baby then please dress them in a loose zip up onesie, with nothing on underneath except a nappy. Don’t put singlets etc that need to be removed over the babies head as this will unsettle them. Add blankets on top if they are cold.
  • Try and keep baby awake at least 90 min. prior to the session, ideally we want them nice and sleepy for their photos.
  • Feed baby until they are completely full just before leaving home, or as soon as you arrive at the location. If its a lifestyle session at your home, please feed baby as soon as we arrive.
  • Ensure the diaper or any clothing isn’t strapped on too tightly to avoid red marks, and avoid using nappy cream, talcum powder or oily moisturiser just before the session.
  • If you have any outfits or props you'd like included in the photoshoot, don't forget to bring them with you and let us know when you arrive.

During Your Session

  • If we are doing a lifestyle session please keep the house as warm as you can, so we can keep bubs nice and snuggly
  • If outdoors dress to match the weather
  • If you use a dummy or pacifier please keep it nearby. If you don’t, don’t worry about it. We will only give baby back to mum for family photos and for a top up feed if they need it. Ideally we don’t want them to smell your milk.
  • Sit back, relax and enjoy the photo experience. Feel free to use the time to catch up on Facebook or take a nap if you wish.

Capturing Your Real Family

  • Talk to your kids about the session being a fun adventure. Don't make it out to be something they have to be good and "behave" for. Instead talk about how they'll be playing and having a great time with me, and that I'll capture those joyful moments. This helps set a positive tone and reduces pressure.
  • Explain to your kids that the photoshoot is about spending time together as a family and showing how much they love each other. This can make them feel special and more willing to participate.
  • If your child has a favourite toy or blanket, bring it along. These items can provide comfort and can also be a cute addition to the photos. After all they won't be treasuring the same toys in years to come.
  • Children can be unpredictable. Stay calm and patient, and let me handle any mood changes. Sometimes the best shots come from those unexpected, candid moments.
Our sessions are designed to be more than just a series of posed photos; they are about spending quality time together, creating beautiful memories that reflect your family's unique bond. Whether it's the playful laughter of your children, the toddler tantrums, or the quiet moments of connection, we aim to document the moments that matter most. To help you make the most of your session, we've compiled some tips to ensure it's a fun and relaxed experience.
  • Bring along some non-messy snacks and water. A quick snack break can work wonders if kids start to get restless or need a little boost.
  • Trust in my experience and ability to capture beautiful moments, even if everything doesn’t go exactly as planned. Your confidence can make a big difference in how relaxed everyone feels.
  • Remember sessions are about having fun together, so come along and let me work my magic and just enjoy the time with your family.
  • Be Yourself! Encourage everyone to just be themselves. Genuine emotions and interactions always create the most memorable and heartfelt photographs.
  • Let your children have a say in the session. Maybe they can choose a location or suggest a game to play. When they feel involved, they’re more likely to be engaged and excited. If they really want to wear their spiderman outfit then let them bring it, along with the clothes you want them to wear of course, and I know I will be able to get them to wear both and capture some extra special photos of them at this stage.
  • Plan to arrive a little early. This gives everyone time to settle in, get comfortable with the surroundings, and start on a relaxed note.
  • Relax and Enjoy the Moment: Remember, the session is about capturing your family’s unique story. Relax, enjoy the time together, and let the moments unfold naturally.

PLAN YOUR ARTWORK

As you get ready for your viewing appointment, take a moment to think about how you’d love to enjoy these photos every day. While digital images are great, there’s something truly special about seeing your memories in print—most of my clients choose at least one printed piece to bring their photos to life.

Maybe you’d love an album, something tangible to flip through and relive the moments. Or perhaps a striking wall piece that instantly warms your heart every time you see it. A collection of prints telling your family’s story could be just the thing to make your space feel even more like home. Whatever suits your style, I’ve got options that will fit perfectly.

Every product is crafted by professional photo labs, ensuring the highest quality. And here’s the best part—our canvases come with a 75-year replacement guarantee. So even if life gets chaotic (kids being kids, things get knocked over… we’ve all been there!), I’ve got you covered with a free replacement. These aren’t just prints; they’re timeless keepsakes meant to be cherished for generations.


"Because every picture has a Story to Tell"

Picking the perfect artwork for your home just got easier! I’ve got some amazing software that lets you see exactly how your photos will look on your walls—at the right size—before you make a decision. No more guessing if it’ll fit or suit your space!

All I need from you is a few quick snaps of the spots you’re considering for your artwork (just taken on your phone—nothing fancy needed!). Send them through, and I’ll take care of the rest. Follow the three simple steps below to get the best photos, and if possible, email them over before your session. That way, we can make sure everything is absolutely perfect!



  • Payment for your order is required at the completion of your viewing and ordering appointment. Here are the ways you can pay.
  • Pay in full.
  • 50/50 - pay half at the time of ordering and the other half when you receive your order. 
  • Payment plan - pay your photos off over a series of payments, interest-free. Payment must be put onto a card where the payments will be automatically taken as agreed. Can be spread across 6 months maximum.
  • Payment plan - interest free payment plans through PayRight up to 3 years. 10% deposit of order required. Repayments do have small transaction fees.
  • All decision makers must be present at the viewing and ordering appointment. Any product credit included in the session fee (if any) or digital collections is only valid at your viewing and ordering appointment. If no order is placed, this product credit is forfeited.

PAYMENT OPTIONS

"Would definitely recommend Paula for your next family photoshoot! She did such an amazing job capturing our little family. The kids had so much fun and made us feel at ease. We absolutely love our photos!"

-Ingham family

"Paula did a fantastic job on our wedding photos!
We have had so many comments about how great the photos are and who was your photographer, would absolutely recommend her for any job!
Thank you Paula"

- The Bogles

"We loved our experience of our Puppy photoshoot with Paula! We were worried about how the pups would behave but Paula was extremely patient and made it a fun experience for everybody. She put us at ease and the photos turned out beautifully!"

- Skye

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